Dear Mr. Gibson,
I am contacting you to say how pleased my family was with the top-‐notch service we received from Sotheby employees, Lisa Capurro and Tim Little. They represented us as both buyers and sellers of our relocation within Petaluma.
At first I was the one, between my husband and myself, who wanted to move so I previewed all homes with Lisa and Tim before bringing my husband. For months Jerry and I could agree on nothing. Along with the extra time this required of Lisa and Tim, I’d pretty much bet Lisa must have had some concerns as to whether any transaction would transpire! Despite this, Lisa and Tim never complained, never hesitated to take my calls and set me up on appointments where both of them were always present—something which really impressed me. Seven months later, we found our new home on MetzLane.
Due to Lisa’s widely established business contacts and acumen, not only were we able to see Metz Lane before it was formally listed, she negotiated a wonderful offer. Her cheerful demeanor and level-‐headedness kept us calm. I can honestly say we enjoyed what is typically a nail-‐biting ordeal, and yet, it’s her warmth that surpasses even her savvy and talent.
Tim, the consummate professional, was always prompt and prepared with all necessary information at his fingertips and his down-‐to-‐earth nature coupled with an eagerness to help, forever has endeared him to me. “We’re a full-‐service organization,” he’d say with a smile. He even occasionally watched my kids at showings so Jerry and I could focus while we looked over the property.
Not only do I consider them my realtors, now I am proud to call them life long friends.